Your privacy is guarded

Privacy Policy

Transparency, security, and compliance at Phoenix Health Insurance. Here's exactly what we collect, how we protect it, and the control you keep — in plain English.

Last updated July 1, 2026

HIPAA-Level Care

Your health information is handled with strict care and seen only by the licensed agents helping you.

Encrypted Intake

Our site and quote forms use SSL/TLS encryption, so the details you submit are protected in transit.

Zero Lead Brokering

Your data stays inside our family-owned Arizona agency. We never sell it or feed it to lead databases.

Information We Collect

We collect only the information you choose to give us so we can help you find coverage. Through our quote wizards and contact forms that typically includes your name, contact details (phone, email, ZIP), household or family size, age range, and any coverage or basic medical background you provide to get an accurate quote.

We also collect standard, non-identifying website analytics — like which pages are visited — to keep the site working well. We do not ask for payment card numbers or Social Security numbers through this website.

In Plain English

Only what you hand us to get a quote, plus basic anonymous site analytics. Nothing sneaky.

How We Use Your Data

We use your information to do the job you asked us to do: match you with plans from 80+ Arizona carriers, route you to a licensed local agent, prepare and compare quotes, help you submit an application, and follow up about your coverage.

We may contact you using the phone number, email, or preferences you provide. We don't use your information for unrelated marketing, and we never use it to build profiles for outside advertisers.

In Plain English

To find you a plan and help you enroll — that's it. No mystery marketing.

Third-Party Carrier Coordination

To get you covered, we share your information only with the specific insurance carriers and plans you choose to apply for, and with the trusted service providers that help us operate (for example, the secure email service that delivers your message to our team).

We do not sell your data. We do not share it with lead-broker networks, out-of-state call centers, or spam lists. Your information goes to the insurer you selected — and stops there.

In Plain English

We share your info only with the insurers you pick. Never sold, never to robocall lists — period.

Telecommunications & TCPA Compliance

We are a local brokerage, not a robocall operation. We do not blast automated telemarketing calls or spam texts. When you reach out, you're agreeing to let a real local agent contact you using the methods you shared, so we can help with your request.

You're always in control. You can opt out of texts by replying STOP, unsubscribe from any email using the link provided, or simply tell your agent your preferred contact method — and we'll honor it right away.

In Plain English

No robocalls, ever. Reach out however you like, and opt out any time in one step.

Cookies

Like most websites, ours uses cookies — small text files stored on your device — to help the site function, remember your preferences, and understand in aggregate how visitors use our pages so we can improve them.

You can set your browser to refuse cookies or to alert you when a cookie is being sent. If you disable cookies, some parts of the site may not work as smoothly, but you can still browse and reach us.

In Plain English

We use basic cookies to run the site and see anonymous usage. You can turn them off in your browser.

Log Data

When you visit our site, our servers and analytics tools may automatically collect standard log information that your browser sends. This can include your device's IP address, browser type and version, the pages you visit, the time and date of your visit, and similar diagnostic data.

We use this log data only to keep the site secure and reliable and to understand aggregate usage — not to identify you personally.

In Plain English

Standard, anonymous server logs (browser, pages, timestamps) — used to keep the site running, not to ID you.

Children's Privacy

Our services are intended for adults shopping for insurance. We do not knowingly collect personal information from children under 13, in keeping with the Children's Online Privacy Protection Act (COPPA).

If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.

In Plain English

We don't knowingly collect anything from anyone under 13. If it happens, tell us and we'll delete it.

Your Access & Control Rights

It's your data. You can ask us to see the information we hold about you, correct anything that's out of date, or delete it entirely. Just contact our Phoenix administrative team and we'll take care of it promptly.

If you'd like to update how we reach you, or remove yourself from our follow-ups, a quick call or email is all it takes.

In Plain English

Want your data shown, updated, or deleted? Just ask your local team — done.

Compliance Desk

Have a specific legal, data, or privacy question? Reach our administrative team directly — a real person, right here in Arizona.

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